Warranty

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Did you purchase the home from Palmetto?

SUBMITTING A WARRANTY CLAIM

WARRANTY CLAIMS ARE ADDRESSED IN THREE CATEGORIES:

  1. Routine (1-year Builder Warranty)
  2. Urgent
  3. Emergency (see Warranty Emergencies PDF)

For guidance, please refer to the following: Warranty Service Reporting Process

TO SUBMIT A CLAIM

  1. First download and complete the following: Warranty Claim Form
  2. Then, SAVE and E-MAIL as an attachment to warranty@palmettobuildinggroup.com